Common Herschel problems and their solutions
If Herschel has a problem, it will usually give you a detailed error message: If Herschel gives an error message when starting, it's usually bec...
Fri, 22 Dec, 2017 at 9:04 AM
A list of available document numbers is maintained by Herschel. This holds details of all the available purchase order, sales order, works order, sales c...
Mon, 7 Mar, 2016 at 10:58 AM
Occasionally the stock figures
held in the Store module may become inaccurate, ususually because of problems such
as power cuts, hardware failures or user...
Mon, 7 Mar, 2016 at 11:02 AM
Herschel labels can be printed on A4 sheets of 8 or 14 labels, for example Avery L7165 and Avery L7163.
Herschel produces its labels as a PDF file. ...
Mon, 7 Mar, 2016 at 11:05 AM
Each Herschel datafile uses an index which tells the system how the records in the file are sequenced. Very occasionally (for example, after a power failure...
Fri, 6 Oct, 2017 at 12:46 PM
Stopping Windows Security Warnings
If you're running Herschel from a mapped drive, you may get a security warning every
time you start Herschel...
Mon, 7 Mar, 2016 at 11:20 AM
When a stocktake is in progress a list of items to be checked is
created. No new stocktake lists can be created until the first list has been
completely p...
Mon, 7 Mar, 2016 at 11:28 AM
Some Herschel options must only be used by one user at a time (for example a plan explosion or ABC
analysis). To ensure this is the case the system uses op...
Mon, 7 Mar, 2016 at 11:32 AM
If the details of your company are incorrect, they can be amended using the Manager module's my information tool:
If you've ...
Mon, 7 Mar, 2016 at 11:36 AM
The Manager module's lock / unlock system option allows you to prevent users logging in and then to unlock the system again. When you lock the system an...
Sat, 30 Apr, 2016 at 3:54 PM